Notification of event form - COVID-19 (registered providers)

As a registered NDIS provider, it is a condition of your registration to notify the NDIS Quality and Safeguards Commissioner of certain changes and events, especially those which substantially affect your ability to provide the supports and services you are registered to provide. Section 13 and 13A of the NDIS (Provider Registration and Practice Standards) Rules 2018 sets out these requirements.

To notify the NDIS Quality and Safeguards Commissioner of changes or events resulting from the COVID-19 outbreak, please select from the following and include further details of the change in the boxes provided.

Submit an online notification of COVID-19 event



The impact of COVID-19 that adversely affects access, by a person with disability, to the supports or services the provider is registered to provide
Select  all that apply

1 There is no requirement to advise the NDIS Commission of the name or any other identifying details of the infected participant or worker. This is because an individual’s health information is sensitive information for the purposes of the Australian Privacy Principles (APP)


Any changes to the scale of its operations
Select all that apply

Details taken

  • Outlets impacted
  • Suburbs impacted
  • Number of staff affected
  • Number of participants impacted
  • Any decision of your organisation to minimise potential infection through discontinuation of certain supports
  • Class of supports impacted
Including the following:
  • Where impacts to the provision of critical supports to NDIS participants has been identified
  • The alternative arrangements (in line with provider contingency planning) made to ensure continuity of supports

For any enquiries regarding this form, please contact the NDIS Commission:
Telephone: 1800 035 544

Information sheet for people with disability: COVID-19 oral medicines

The Department of Health and Aged Care has produced an information sheet with more information on COVID-19 oral treatments for people with disability.