Worker training modules

Worker orientation module: Quality, safety and you

This interactive online course explains an NDIS workers obligations under the NDIS Code of Conduct

The module will help you understand:

  • how the NDIS works and the role of the NDIS Commission
  • your obligations under the NDIS Code of Conduct including human rights, respect and risk
  • your role in achieving the vision of the NDIS.

Access the Worker Orientation Module: Quality, safety and you

 

The NDIS Quality and Safeguards Commission has created a mandatory course for all NDIS providers and workers in the disability sector.

The National Disability Insurance Scheme is a new way for Australians with disabilities to receive the support they need.

It gives choice and control to people with a disability.

--So we can make our own decisions about our own lives.

It's free, available online and can be done at your own pace.

It will help you understand what the NDIS is; the role of the NDIS Quality and Safeguards Commission; your responsibilities under the NDIS Code of Conduct and your role in achieving the vision of the NDIS.

--You do what you want to do and feel like you can do it.

Created alongside people with disability you'll learn through real stories how to meet your obligations and best support anyone who has or might acquire a disability.

At the end you will receive an industry recognised Certificate of Completion to share with your employer.

No matter who you are or where you work in the disability sector...

Each and every one of us can be a part of making Australia a fair, safe and inclusive place for every Australian.

--So, what's your role in this story?

The NDIS Quality and Safeguards Commission - Learn how you can deliver better services.

To access the course go to www.ndiscommission.gov.au/trainingcourse

New worker: NDIS induction modules 

This is a series of 8 modules that provide new workers with the information they need to start working in the disability sector. NDIS providers can use these modules when they induct new staff who may not be familiar with the disability sector.

Access the New worker: NDIS induction modules 

Supporting effective communication

Effective communication upholds the rights of people with disabilities to: 

  • have choice and control
  • make decisions about their own lives. 

With effective communication, workers can support and enable people to express themselves, to be heard, and to be safe. 

This module helps NDIS workers support effective communication with people with disability.

Access the Supporting effective communication module

 

Communication is a fundamental human right. People with disability have the same right to communicate as anyone.

Communication is fundamental to participating and being included in society. It enables us all to create meaningful connections and interactions with each other, have access to our communities and express our preferences and needs.

the NDIS Quality and Safeguards Commission has a new online learning module for support workers on how you can best support effective communication with the people you work with. It's free, available online and can be done at your own pace.

In this module we're exploring all the different ways people communicate. We're also going to look at what you can do as a worker in the disability sector to ensure effective communication with the people you're working with, and the times when this it's particularly important for a person's independence and health.

You'll learn through real stories and practical tips how to become a good communication partner with the people you support. We like to look at it as a communication partnership - a two-way process which includes getting to know the person you're supporting; taking the time to listen, and understanding the specific communication needs and methods of each person.

As a worker in the National Disability Insurance Scheme, it's your responsibility and obligation to uphold the rights of people with disability, and this includes supporting effective communication.

It's written in the NDIS Code of Conduct that no matter how someone communicates, it's your job to support and enable people to express themselves, be heard, and be safe.

So what's your role in supporting effective communication?

The NDIS Quality and Safeguards Commission - learn how you can deliver better services.

To access the course go to www.ndiscommission.gov.au/trainingcourse

Supporting safe and enjoyable meals

Mealtimes are an important part of our daily lives and quality of life. Safe meals reduce the risk of choking and serious health issues for those with swallowing difficulties. 

This module helps NDIS workers understand how to best support someone who needs mealtime support.

Access the Supporting safe and enjoyable meals module

 

Mealtimes are an important part of our daily lives. They're also a time to enjoy food and drink, be social, and be part of cultural celebrations.

As someone working in the disability sector, your role in providing meal time assistance is really important. People with swallowing difficulty are at risk of choking on food which can be fatal, but there's a lot we can do to reduce the risk of choking so people can enjoy safe meals.

The NDIS Quality and Safeguards Commission has an online learning module on how you can best support people to have safe and enjoyable meals. It's free, available online, and can be done at your own pace.

In this module we will look at the importance of following the meal time plan; ways to notice the signs and symptoms of swallowing difficulty; how to prepare meals of the right texture; support good positioning; and the use of assistive technology or equipment like cutlery.

You'll learn through real stories and practical tips how to provide safe and enjoyable meals for the people that you support.

As a support worker under the NDIS Code of Conduct, you have an obligation to provide supports and services in a safe and competent manner with care and skill.

So when it comes to someone with swallowing difficulty, how do you best support them to have safe and enjoyable mealtimes?

The NDIS Quality and Safeguards Commission - learn how you can deliver better support and services.

To access the course go to www.ndiscommission.gov.au/trainingcourse

Co-creating safe and enjoyable meals in disability services: pathways to implementation strategies

The NDIS Commission presented the masterclass ‘Co-creating safe and enjoyable meals in disability services: Pathways to implementation strategies' in partnership with the University of Technology Sydney, Speech Pathology.

Online module certificates

If you’ve completed one of the modules you will have received a certificate of completion. To access the certificate in future:

  • log in to the training portal
  • select ‘My Certificates’ in the purple section at the top of this screen
  • find the certificate on the list and download it.

If needed, you can repeat a module and get a certificate with a new competition date. See reset your certificate date.

Support for online learning modules

If you’re having technical issues with the online learning modules, contact us now through the Online training help request form

Resources

Safe and enjoyable meals course materials

Safe and enjoyable meals slides

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