This is an online version of the NDIS Practice Standards. You can also download a copy.
The NDIS Practice Standards specify the quality standards that need to be met by registered NDIS providers delivering supports and services to NDIS participants.
The Standards also raise participants’ awareness of what quality service provision they should expect from registered providers.
The Standards are broken down into modules that include:
- a core module that applies to all registered NDIS providers delivering higher-risk supports and services
- supplementary modules that apply depending on the types of NDIS supports and services being delivered
- a verification module that applies to all registered NDIS providers delivering lower-risk supports and services.
Each module has:
- outcomes: high-level and participant-focused
- quality indicators: that auditors use to assess compliance with the NDIS Practice Standards and indicate how providers may show compliance.
Supplementary modules
Modules required depending on the types of NDIS supports and services being delivered:
Verification module
These NDIS Practice Standards apply to NDIS providers who are delivering lower risk/lower complexity supports and services. This module covers:
- human resource management
- risk management
- complaints management and resolution
- incident management.
Go to Verification module.
Definitions
Act means the National Disability Insurance Scheme Act 2013.
behaviour support plan means:
(a) a comprehensive behaviour support plan; or
(b) an interim behaviour support plan.
dignity of risk means the right of the individual to choose to take some risk in engaging in life experiences.
functional behavioural assessment means the process for determining and understanding the function or purpose behind a person’s behaviour, and may involve the collection of data, observations, and information to develop an understanding of the relationship of events and circumstances that trigger and maintain the behaviour.
high intensity support skills descriptor, for an activity, means the descriptor for the activity described in the NDIS Practice Standards: skills descriptors.
NDIS Practice Standards Rules means the National Disability Insurance Scheme (Provider Registration and Practice Standards) Rules 2018.
NDIS behaviour support practitioner means a person the Commissioner considers is suitable to undertake behaviour support assessments (including functional behavioural assessments) and to develop behaviour support plans that may contain the use of restrictive practices.
key worker means a person who is chosen by the family of a child receiving early childhood early intervention supports to work with them to coordinate information, services and supports for the child.
positive behaviour support capability framework refers to The Positive Behaviour Support Framework.
PPE is short for personal protective equipment.
service agreement means a written agreement between the provider and the participant on the supports to be provided and the conditions surrounding those supports.
specialist behaviour support provider means a registered NDIS provider whose registration includes the provision of specialist behaviour support services.
support network means family, friends, carers and other people who have a supportive relationship with a participant.
support plan means a document developed in response to a request for supports by the Participant and an appropriately skilled professional within the provider organisation prior to the commencement of supports.