The NDIS Commission works with participants and providers to improve the quality and safety of NDIS services and supports.

New Guidance for NDIS participants who would like to know more about using Platform Providers
Have a concern or complaint about your NDIS supports and services?

Complaints process

  1. Unhappy with your provider?
  2. Talk to your provider
  3. Make a complaint with us
  4. We talk to your provider
  5. We take action
  6. We let you know the outcome
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