On 16 September 2024, the Minister for Government Services and the NDIS, the Hon Bill Shorten MP, announced the registration of all platform providers, supported independent living (SIL) and support coordinators providers as a priority, to strengthen the quality and safety of supports.
No changes or transition to mandatory registration will happen before 1 July 2025.
Platform providers
We want to know what you think about our approach to:
- defining platform providers, and
- registering these providers to support quality, safety, choice and innovation.
This consultation builds on significant engagement with participants, workers and platform providers during our Own Motion Inquiry into Platform Providers.
Consultation papers:
- Platform provider registration consultation paper (Standard version)
- Easy Read: Platform provider registration
Have your say
Consultation open until 7 March 2025.
There are two ways you can submit your feedback:
- Complete an online survey
OR - Email a written submission to consultation@ndiscommission.gov.au
The online survey includes questions for participants and workers about their experiences with platform providers, including what they value most about their engagement with them.
Supported independent living (SIL) and support coordination
We want to know what you think about:
- changes to registration requirements and arrangements
- approaches to implementation and transition
- the practical implications for participants, their supporters and providers.
This work builds on:
- recent consultations to inform the development of new NDIS Practice Standards for SIL
- Own Motion Inquiry into Support Coordination and Plan Management, and
- Own Motion Inquiry into Aspects of Supported Accommodation.
Consultation papers:
- SIL and support coordination registration consultation paper (Standard version)
- Easy Read: SIL and support coordination registration consultation paper
Have your say
Consultation open until 7 March 2025.
There are two ways you can submit your feedback:
- Complete an online survey
OR - Email a written submission to consultation@ndiscommission.gov.au. You'll need to answer the questions in the consultation paper.
Reform timeline
2024
From October: Consultation starts and online surveys open.
From November: Online town hall events, discussion papers released and submissions open.
From December: Regulatory forums start.
2025
March:
- Regulatory forums finish.
- Online surveys and submissions close.
No earlier than 1 July: Platform Providers, SIL Services and Support Coordination services transition to mandatory registration.
Other consultation activities
In 2025, the NDIS Commission will consult on mandatory registration through other targeted activities, such as:
- focus groups with people with disabilities, and
- a platform provider industry group.