Complaints about a provider or worker
- Complete the online complaint form now
- Call 1800 035 544 (free call from landlines) or TTY 133 677. Need an interpreter?
- National Relay Service: ask for 1800 035 544
Our Contact Centre is open Monday to Friday 9am – 6.30pm AEDT. We are closed public holidays.
For life-threatening situations and other emergencies, call 000.
You can make an anonymous complaint or ask that we do not share your personal details with others. Learn more about how we handle personal information.
Learn more about Types of complaints we take and The complaints process
Postal address
NDIS Quality and Safeguards Commission
PO Box 210
Penrith NSW 2750
News, media and events
Media enquiries
Request an NDIS Commission speaker or representative at free events
Newsletter
Western Australia
Our Western Australia office is located at:
Level 1, 200 St Georges Terrace
Perth WA 6000
Northern Territory
Our Northern Territory office is located at:
New South Wales
Our New South Wales office is located at:
Level 15, 3 Parramatta Square,
153 Macquarie Street,
Parramatta, NSW 2150
and
Australian Capital Territory
Our Australian Capital Territory office is located at: