Easy Read resources

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This is an Easy Read version of the About page.

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Fair pricing is when there is no major price difference between the cost of a product or service for an NDIS participant compared to other customers. Learn more in our fact sheet.

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The NDIS Commission wants to make things better for NDIS participants.

This is an Easy Read version of the Rights of people with disability page.

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The information provided in this pack gives participants information about their rights, the role of the NDIS Commission, choosing quality and safe supports, and how to make a complaint.

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The information provided in this pack gives participants information about their rights, the role of the NDIS Commission, choosing quality and safe supports, and how to make a complaint.

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Platform provider is a term used to describe a NDIS provider that uses a profile-based platform to connect participants with workers to deliver NDIS supports, for example an app or website where participants and workers create a ‘profile’. Platform providers may be registered or unregistered NDIS providers.  

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The annual report informs stakeholders about the NDIS Commission’s operations. It provides key corporate information and documents our financial and non-financial performance for the reporting period.

This annual report is also available on the Australian Government’s Transparency Portal, a central portal for all available corporate information for all Commonwealth bodies.

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The annual report informs stakeholders about the NDIS Commission’s operations. It provides key corporate information and documents our financial and non-financial performance for the reporting period.

This annual report is also available on the Australian Government’s Transparency Portal, a central portal for all available corporate information for all Commonwealth bodies.

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The annual report informs stakeholders about the NDIS Commission’s operations. It provides key corporate information and documents our financial and non-financial performance for the reporting period.

This annual report is also available on the Australian Government’s Transparency Portal, a central portal for all available corporate information for all Commonwealth bodies.

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The annual report informs stakeholders about the NDIS Commission’s operations. It provides key corporate information and documents our financial and non-financial performance for the reporting period.

This annual report is also available on the Australian Government’s Transparency Portal, a central portal for all available corporate information for all Commonwealth bodies.

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The annual report informs stakeholders about the NDIS Commission’s operations. It provides key corporate information and documents our financial and non-financial performance for the reporting period.

This annual report is also available on the Australian Government’s Transparency Portal, a central portal for all available corporate information for all Commonwealth bodies.

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This is an easy read version of the NDIS Commission Corporate Plan 2024-2025. The Corporate Plan sets out how the NDIS Commission will uphold the rights and promote the health, safety and wellbeing of NDIS participants. It outlines the NDIS Commission’s vision, purpose, future activities and performance measures, and also details its environmental, risk oversight, management and capability functions.

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This is an easy read version of the NDIS Commission Corporate Plan 2023-2024. The Corporate Plan sets out how the NDIS Commission will uphold the rights and promote the health, safety and wellbeing of NDIS participants. It outlines the NDIS Commission’s vision, purpose, future activities and performance measures, and also details its environmental, risk oversight, management and capability functions.

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This is an easy read version of the NDIS Commission Corporate Plan 2022-2023. The Corporate Plan sets out how the NDIS Commission will uphold the rights and promote the health, safety and wellbeing of NDIS participants. It outlines the NDIS Commission’s vision, purpose, future activities and performance measures, and also details its environmental, risk oversight, management and capability functions.

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Our Strategic Plan 2022–2027 affirms our commitment to people with disabilities through our ambition to be a contemporary, purpose -centred regulator keeping people with disability at the heart of what we do and every decision we make.

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The Workforce Plan 2023 – 2028 (the Plan) is a priority activity in the Strategic Plan 2022-2027 and Corporate Plan 2022-23, aligned with the strategic priority of ‘Workforce Capability’. It will enable the Commission towards its vision and purpose with a clear workforce vision: A highly capable and NDIS Quality and Safeguards Commission.

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The Quality roadmap describes the elements of the NDIS market that drive and indicate quality supports and services for people with disability. 

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A practice review is a reflective process that:

• examines a provider’s engagement with a participant or group of participants  
• identifies improvements that can be made to their experience of the supports and services being delivered by the provider.

This is an easy read version of the Comprehensive Health practice alert

Comprehensive health assessments help people with disability at risk of bad health. This easy read provides advice on how people with disability can reduce their risk of bad health with comprehensive health assessments.

This is an easy read version of the Dysphagia practice alert

Dysphagia affects how you eat, drink and swallow. People with disability who have dysphagia are more at risk of bad health. This easy read provides advice on how people with disability with Dysphagia can reduce their risk of bad health.

This is an easy read version of the Epilepsy management practice alert

Epilepsy is a health problem that affects how your brain works and can make you have seizures. People with disability are more at risk of bad seizures. This easy read provides advice on how people with disability can help manage their Epilepsy.

This is an easy read version of the Lifestyle Risk Factors practice alert

Lifestyle risk factors are things that can have bad effects your health. This easy read provides advice on how people with disability can reduce their lifestyle risk factors.

This is an easy read version of the Medicines associated with swallowing problems practice alert

Some medicines can make it hard for you to swallow or make you feel sleepy. People with disability are more at risk of health problems when they have trouble swallowing. This easy read provides advice on how people with disability can manage medicines associated with swallowing problems.

This is an easy read version of the Oral health practice alert

People with disability are at risk of having bad dental health. This easy read provides advice on how people with disability can maintain good dental health.

This is an easy read version of the Polypharmacy practice alert

Polypharmacy is when you take more than one medicine at the same time, which is common for people with disability. This easy read explains what polypharmacy is and how people with disability can manage the risks.

This is an easy read version of the Transitions of care practice alert

Transitions of care is when you move between places of care or services. There are risks when people with disability have a transition of care. This easy read provides information on how to make transitions of care safe for people with disability.

This is an easy read version of the Influenza practice alert

The Flu (Influenza) is a virus that can make you very sick. People with disability who have the flu are more at risk of getting very sick and going to hospital. This easy read provides information to people with disability on getting the Influenza vaccine.

This is an easy read version of the Cardiovascular disease practice alert

Cardiovascular disease is a heart problem that affects your health and blood vessels. People with disability are more at risk of cardiovascular disease. This easy read provides information on how people with disability can help stop cardiovascular disease.

This is an easy read version of the Prevention of respiratory infections practice alert

Respiratory infections affect the parts of your body that help you breathe. People with disability with a respiratory infection are more likely to get very sick. This easy read provides information to people with disability on how to prevent respiratory infection.

This is an easy read version of the Pain management practice alert

People with disability are more likely to have pain that other people. This easy read provides information to people with disability on how to manage their pain.

The Positive Behaviour Support Capability Framework (the Framework) focuses on the knowledge and skills that underpin contemporary evidence-based practice in positive behaviour support. 

This fact sheet explains what positive behaviour support is and how it can help you.

This fact sheet explains some of your rights when receiving specialist behaviour support services. Specialist behaviour support, is the name given to providers who do positive behaviour support in the NDIS.

This fact sheet explains how you can find a specialist behaviour support provider and choose the one that’s right for you.

This fact sheet explains the top ten things to expect from good quality specialist behaviour support.

This fact sheet explains what to do if you are not happy with the supports and services received from your specialist behaviour support provider.

This fact sheet is about what to expect if your NDIS provider uses restrictive practices.

This guide is about:

• the rights of people with disability
• the role of positive behaviour support in helping you
• the use of restrictive practices.

This guide was written for children, young people and their families. It may also be of interest to others

High-risk practices are actions that can:

• hurt a person’s body
• punish a person for something they did
• stop a person from getting the support they need. 

This is an Easy Read version of the Research: death of people with disability webpage.

In 2019, the NDIS Commission engaged the Australian Institute of Health and Welfare (AIHW) to provide a report about the rates of death among people with disability and the causes of those deaths. The best available data was for people who had used disability services in Australia between 2013 and 2018.

This is an Easy Read version of the summary report.

The purpose of this Inquiry is to better understand how services accessed through platform providers support people with disability to exercise choice and control and facilitate the delivery of quality NDIS funded services. 

This inquiry looked at things that happened at 7 big, supported accommodation providers.

In 2023 the Hon.Jennifer Boland AM was appointed to conduct an independent review into the NDIS Commissions regulation of Irabina Autism Services (Irabina). The review included reportable incidents, complaints, restrictive practices and prohibited practices. 

We want to improve home and living supports in the National Disability Insurance Scheme (NDIS).  In 2021, we looked at issues in supported accommodation.

The purpose of this Inquiry was to examine how Platform Providers operate in the NDIS market.

This Easy Read document explains how we manage complaints and feedback about the NDIS Quality and Safeguards Commission.

A standard version of this policy is also available.

Visit our webpage for more information about complaints about the NDIS Commission.

The NDIS Commission wants you to know what we do and how we handle complaints.  

This is an Easy Read version of the Complaints Management and Resolution Guidance document. 

Our consultative committee brings together people with diverse experience of and expertise in issues affecting people with disability. The committee members focus on making sure NDIS supports and services are safe and high quality.