Compliance and enforcement actions

On 25 February 2025 a permanent banning order was made under 73ZN(2)(a)(iii) of the NDIS Act of the National Disability Insurance Scheme Act 2013. The banning order prohibits Luke Tham Shengen from being involved in the provision of supports or services to people with disability. 

Specifically, the Delegate made the order permanently prohibiting Luke Tham Shengen from providing NDIS supports or services in circumstances involving direct and indirect contact with NDIS participants, which in this instance means: 

1. physically touching a person with disability; or
2. having contact with multiple NDIS funded participants as part of the direct delivery of a specialist disability support or service; or
3. building a rapport with NDIS funded participants as an ordinary part of the performance of normal duties whether face-to-face, or via oral communication, written communication, or electronic communication. 

The banning order is effective from 5.00pm AWST on 24 April 2025, across all States and Territories of Australia.