Residential Aged Care Provider Toolkit

How to use the toolkit

Provider webinars 

Module 1- Accessing the NDIS Commission Portal (transcript

Module 2- Completing online registration renewal (transcript

Module 3- Selecting an Approved Quality Auditing Body (transcript

Module 4- Stage 1 (Desktop) Audit (transcript

Module 5- Stage 2 (Onsite) audit (transcript)

Module 6- Registration decision and compliance (transcript

How to use the concordance table (transcript

How to use the evidence guide (transcript)

Residential Aged Care Provider Toolkit document downloads

The ACQS and NDIS Practice Standards Comparison Tool identifies how the Aged Care Quality Standards link to the NDIS Practice Standards (and each Quality Indicator).

Note: these documents are not in an accessible format.

The Concordance Table provides an optional template for you to demonstrate evidence against NDIS requirements.

RAC Provider Webinar: How to use the concordance table

The Evidence Guide provides examples of evidence to help complete the requirements, particularly for where aged care requirements have some similarities or are different to NDIS requirements. There are also examples of evidence for requirements, which are common across NDIS and aged care.

RAC Provider Webinar: How to use the evidence guide

Note: this document is not in an accessible format. 

Amendments to the National Disability Insurance Scheme (Approved Quality Auditors Scheme) Guidelines 2018 will provide guidance for approved quality auditors in considering evidence contained in Aged Care Quality and Safety Commission assessment reports for the purpose of aged care audits as part of their assessment of a RAC provider against the NDIS Practice Standards, through a modified NDIS RAC audit, where authorised by the NDIS Commissioner to do so.

These changes were approved by the NDIS Quality and Safe Safeguards Commissioner on 28 October 2022.

On 31 October 2022, Catherine Myers, Assistant Commissioner - Regulatory Operations Branch wrote to Residential aged care providers (RAC) providers supporting NDIS participants within their facilities informing that the NDIS Commission in partnership with an appropriately qualified supplier had developed a suite of tools, resources and webinars to assist RAC providers supporting NDIS participants in their facilities to meet the requirements of NDIS Commission registration processes, particularly third party audits.

Provider fact sheets

RAC providers supporting NDIS participants are required to be registered with the NDIS Commission.

This fact sheet explains what to do before you submit your application for registration and what to do when preparing for an audit. 

This fact sheet list the commonalities and differences across the aged care and NDIS audit processes.

Residential Aged Care (RAC) providers who apply to be a registered NDIS provider will be required to comply with the Core Module of the NDIS Practice Standards. The Core Module comprises 24 NDIS Practice Standards and related Quality Indicators.